Integrating Community-Based Services: An Evaluation Plan
Fred Wulczyn, Principal Investigator
Chapin Hall is working with the Allegheny County Department of Human Services (DHS) to evaluate the Department’s integration of the network of services offered to children and families. Services will have a single intake, a single assessment, and a single plan of care so the right service is offered at the right time. Chapin Hall is evaluating the degree to which the integration improves outcomes for children and families that come into contact with the child welfare system. The outcome analysis aims to determine the extent to which children are safer and reliance on out-of-home care decreases. In addition, Chapin Hall is reviewing the implementation aspects of the project. Chapin Hall also is working with leadership of DHS to develop performance-based contracts for agencies providing services and to evaluate how an agency performs relative to other agencies providing similar services. Researchers are presenting findings to leaders of the private sector so they know how the data connects to the overarching goals of DHS; working with DHS to define outcomes used to develop performance-based contracts; and developing an approach to monitoring the agencies so that DHS can engage private agencies in supportive or corrective action.