John Lyons

Senior Policy Fellow

Dr. John Lyons is a Senior Policy Fellow at Chapin Hall. He is the developer of an outcomes management approach for human services called Transformational Collaborative Outcomes Management (TCOM). Within the TCOM framework, the most commonly used tool is the Child and Adolescent Needs and Strengths (CANS), which supports decision making in child welfare, mental health, juvenile justice, schools, and early intervention service provision–including level of care and planning and well-being and functional status outcomes–to facilitate quality improvement initiatives. At Chapin Hall, Lyons guides policymakers and practitioners using TCOM tools to more effectively tailor supportive services to the needs of youth and children. Lyons’s work focuses on expanding a suite of implementation supports to the CANS and TCOM framework. Emerging supports include: TCOM training and certification; working alongside practitioners to assess and identify TCOM decision points in implementation; creating reports that provide timely and actionable data on service quality; developing decision support algorithms that optimize treatment effectiveness; and providing ongoing coaching support.

Prior to coming to Chapin Hall, Lyons was the first Endowed Chair of Child and Youth Mental Health at the Psychology Department of Ottawa University and Eastern Ontario Children’s Hospital. Previously, he was a Professor of Psychiatry and Medicine in the Feinberg Department of Medicine at Northwestern University and the founding director of its Mental Health Services and Policy Program. He has published approximately 200 peer-reviewed articles and six books, including Redressing the emperor: Improving Our children’s public mental health service system and, more recently, Communimetrics: A communication theory of measurement for human service enterprises.

Lyons holds a PhD and a master’s degree in Clinical Psychology and Methods and Measurement from the University of Illinois at Chicago. He holds a Bachelor of Arts in Psychology from Butler University,

PhD and Master’s Degree in Clinical Psychology and Methods and Measurement, University of Illinois at Chicago

Bachelor of Arts in Psychology, Butler University

Lyons, J. S. (2018, June). Creating trauma-informed systems that care: Transformational Collaborative Outcomes Management. Keynote address at the 3rd International Neurosequential Model Symposium, Banff, Alberta, Canada.

Lyons, J. S. (2017, October). The roots, uses, and future of communimetrics. Panel presentation at the 13th Annual TCOM Conference, San Antonio, TX.

Lyons, J. S. (2017, June). Creating and managing systems that care: Transformational Collaborative Outcomes Management. Keynote address delivered at the KITS: Coming Together for Children and Families 8th Annual Training Conference, Stafford, TX.

Lyons, J.S. (2017, May). Using TCOM in residential treatment. Presentation delivered at the 1st National CANS Conference, Milan, Italy.

Lyons, J.S. (2017, May).Understanding the CANS: Transformational Collaborative Outcomes Management. Presentation delivered at the 1st National CANS Conference, Milan, Italy.

Lyons, J. S. (2009). Communimetrics: A communication theory of measurement in human services. New York, NY: Springer.

Lyons, J. S., & Weiner, D. A. (Eds.). (2009). Strategies in behavioral healthcare: Total clinical outcomes management. New York, NY: Civic Research Institute.

Lyons, J. S. (2004). Redressing the emperor: Improving the children’s public mental health system. Westport, CT: Praeger Publishing.

Lyons, J. S., Howard, K. I., O’Mahoney, M. T., & Lish, J. (1997). The measurement and management of clinical outcomes in mental health. New York, NY: John Wiley & Sons.

Conrad, K., Hultman, C., & Lyons, J. S. (Eds.). (1993). Treatment of chemically dependent homeless: Fourteen American projects. New York, NY: Haworth Press.