Katie Rollins

Senior Policy Analyst

Katie Rollins is a Senior Policy Analyst at Chapin Hall. Rollins works with state and local child welfare agencies as they plan, implement, and sustain major reform initiatives. She brings rigorous data analysis and achievable solutions to support leadership, supervisors, and front line staff in shaping policy and practice. Rollins partners with agency leadership and staff to identify systems improvement goals and strategies, and develops practical tools for achieving them by leveraging implementation science methods to maximize impact. Rollins supports the design of Continuous Quality Improvement systems by engaging diverse stakeholders and driving change at all levels of the agency and community.

Before coming to Chapin Hall, Rollins was an Executive Director at the New York City Administration for Children’s Services, where she was responsible for leading large-scale systems change efforts across the child welfare continuum. In that role, she conducted program evaluations to diagnose problems and identified targeted improvement strategies. Rollins also developed Continuous Quality Improvement systems and policy-practice feedback loops to monitor improvement and ensure sustainability. All of these efforts were led in collaboration with leadership, staff, and community partners. Previously, Rollins worked at Metis Associates, where she led human services research and program evaluation projects and conducted extensive policy research related to young adults in foster care.

Rollins holds a combined Master of Arts in Urban Policy and Planning and Applied Child Development from Tufts University and a Bachelor of Arts in Psychology from Carleton College.

Master of Arts in Urban Policy and Planning and Applied Child Development, Tufts University

Bachelor of Arts in Psychology, Carleton College

Craver, N., Rollins, K., & Anderson, C. (2019). Realizing the promise of Family First: A systematic approach to child welfare systems transformation. Policy and Practice, 77(5), 12–15.