Senior Policy Analyst
Yolanda Green-Rogers is a Senior Policy Analyst at Chapin Hall at the University of Chicago. Green-Rogers works with public and private human service agencies across the country on the implementation of continuous quality improvement (CQI) practices and protocols that support performance monitoring and decision making. Green-Rogers conducts assessments of CQI processes, makes recommendations to leaders on using the CQI process to achieve priority outcomes, and delivers training and coaching to increase staff capacity to operationalize CQI principles. Green-Rogers also serves as a Quality Assurance Specialist for federal Child and Family Services Reviews conducted by the U.S. Department of Health and Human Services (DHHS), and teaches a graduate course on quality improvement in the social services at the University of Chicago’s School of Social Service Administration.
Prior to coming to Chapin Hall, Green-Rogers was the Program Director for the Foster Care Utilization Review Program (FCURP) at the Children and Family Research Center at the University of Illinois – Urbana-Champaign. Green-Rogers’s work with FCURP focused on managing initiatives and providing support to the Illinois Department of Children and Family Services (IDCFS) and its private agency partners in the areas of quality improvement and outcomes monitoring. Green-Rogers led the design and implementation of the Illinois Private Agency Continuous Quality Improvement Capacity Assessment commissioned by IDCFS to assess the ability of private child welfare agencies across the state to self-monitor and use CQI mechanisms to improve performance. The findings from the assessment process were used to inform CQI capacity building efforts within IDCFS and the provider community.
Green-Rogers holds a Bachelor’s degree in Social Work from the University of Illinois at Urbana-Champaign and a Master’s degree in Social Work from the University of Illinois at Chicago.
Master of Social Work, University of Illinois at Chicago
Bachelor of Social Work, University of Illinois at Urbana-Champaign
Cooper, K., & Green-Rogers, Y. (2019, May) Continuous quality improvement: A strategic lever for building a learning culture and monitoring organizational impact. Presentation at the 30th Annual Network for Social Work Management Conference, Chicago, IL.
Lynch, M. & Green-Rogers, Y. (2019, May). Leveraging the Family First Prevention Services Act to encourage innovation and maximize performance management and impact. Presentation at the 30th Annual Network for Social Work Management Conference, Chicago, IL.
Lynch, M. & Green-Rogers, Y. (2019, May). Building capacity for continuous quality improvement activities. Webinar for the Linking Systems of Care Initiative of the National Center on Juvenile Justice.
Green-Rogers, Y. (2019, March). Building capacity for CQI activities. Webinar for the Juvenile Justice Commission Capacity Building Initiative Learning Series through the Illinois Collaboration on Youth (ICOY) & Strengthening Chicago’s Youth (SCY).
Cooper, K., Green-Rogers, Y., Haight, J., Love, M. & Webster, D. (2018, November). Making continuous quality improvement happen: Beyond the data dashboard. Webinar for Chapin Hall at the University of Chicago.
Cooper, K. & Green-Rogers, Y. (2018, November). 21st century strategies for outcomes driven continuous quality improvement. Webinar for the Network for Social Work Management.
Green-Rogers, Y. & Thomas, K. (2018, June). Creating a culture of CQI in foster care and preventive programs. Presented at the New York City Administration for Children’s Services Collaborative Quality Improvement Conference, New York, NY.
Cooper, K. & Green-Rogers, Y. (2018, March). Continuous Quality Improvement: In service to children and families. Presented at the California CQI Conference, Davis, CA.
Green-Rogers, Y. (2017, June). The art and science of systems alignment. Workshop at the 2017 Global Implementation Conference, Toronto, Canada.